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The Bridge Between Technology and You

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it's running predictably, optimally and securely. Our fully mangaged program is the ideal solution for an organiztion like yours, an organiztion that demands the utmost in network reliability and quality service.

Total IT support and management for a fixed monthly price - it's that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurence, and any unforseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applicaitons and hardware.

When you outsource the management of your important IT resouces to us, we look upon this as a partnership. Our comprehensive and professional approach means we are your IT department. By optimizing your network's performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support - we handle it all for a single, predictable price.


Do these issues plague your business?

  1. IT budget crunch? Under pressure to reduce IT cost, increase value or maximize profitability?
  2. Downtime impact? Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
  3. Tired of SPAM? Over 90% of all emails are SPAM. Are employee productivity losses from SPAM hurting your bottom line?

Program Advantages:

  1. Stabilized and rationalized IT spending: Through our proactive approach, we virtually remove "emergency service call" from your vocabulary, and make your IT spending patterns predictable.
  2. Increased productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  3. Improved employee productivity by reducing email SPAM: Proactively block spam from incoming email messages. Prevent your employees wasting company time filtering through unwanted or unsolicited email.

Program Features

  1. Email Content Filtering proactively blocks SPAM email, reducing the amount of time your employees spend reading and deleting unwanted and unsolicited email.
  2. Monitoring of Your Backup Solution ensures the backup of your important corporate data occurs as scheduled and without error, protecting your organization from data damage or loss.
  3. Remote Backup Service regularly backs up your critical data to a remote location and provides retrieval services should you need them.
  4. Service and Business Continuity ensures disasters won't impact your access to critical data and applications. We implement multiple layers of data backup, protection and redundancy.
  5. Firewall Management continually mangages the operation and effectiveness of your corporate firewall. A complex system that needs attention to keep your business secure.
  6. PC Health and Performance Monitoring verifies your organization's computers are running in a stable and secure fashion. We monitor for health, error conditions, and overall performance of PCs.

Standard FeaturesDescription
PC CompleteUnlimited preventative maintenance, response and troubleshooting of your PCs
Total BackupGuaranteed continuity of your critical business services and data
Complete Server MonitoringMonitoring of the health and performance of your servers and shared applications
Unlimited Network SupportUnlimited maintenance, response and emergency support of your entire network
Unlimited User HelpdeskUnlimited helpdesk services for PC users, included in your monthly fee
Remote ResponseTechnicians work remotely on your network to resolve issues
Onsite ResponseTechnicians are dispatched to your office when IT support issues arise
IT Procurement AssistanceOur IT consultants work with you to help you make optimal technology choices
Vendor Relationship ManagementWe interface directly with software vendors on your behalf on all support issues
Wireless NetworkingTotal management of your business' wireless infrastructure
Projects and IntegrationNew rollouts, VoIP, integration, software upgrades, hardware installs - we do it all
Web Site DesignWeb sites for your business starting at $499

Let Us Be Your Network Team

 

 
4530 William Penn Highway
Murrysville, PA 15668-2002
Phone: (412) 744-9015
Fax: (877) 694-4366